J'ai postulé en ligne. Le processus a pris 4 semaines. J'ai passé un entretien chez eBay (Dublin, Dublin) en avr. 2017
Entretien
Interview very quick, made me worried about how fast the stages were going,
I done all the online things then had a face to face interview there. Interview was not on time and took a long time as they could not find a room for the phone interview.
3 weeks passed and heard nothing back so i presumed i did not get the job, got a phone call with a job offer exactly 3 weeks after my interview. She asked had anyone been in contact with me and when i said no she apologized that i should have been contacted. I told her i was happy with the offer and accepted.
Then i went on the next day to review the job title to refresh my mind on roles and responsibilities when i seen 10 weeks training no holidays permitted. This was not on my original application so i tried to get back in contact as i needed one Friday off after my start date. 2 emails and 7 calls i had no response regarding my query then someone from HR rang me i told her about the day i needed off and she said she would look into it for me but the trainers are strict on attendance. Received a phone call today saying i would not be allowed have one day off as i agreed at interview that i have full availability which i did at the time of interview presuming i had no job offer i then made other plans.
HR agreed with me that this was not on the original job application but yet i am the one that suffers because of something they failed to communicate.
This was not communicated at the time of my application so over all i was not very happy with how my interview experience and treatment was. Here's hoping the job is better.
The process began with a brief initial phone screening to discuss my background and availability. This was followed by a more formal virtual interview with the hiring manager. We discussed specific customer service scenarios, conflict resolution strategies, and how to maintain high satisfaction ratings while working in a fast-paced environment. The conversation was professional and focused heavily on interpersonal skills and problem-solving abilities.
Questions d'entretien [1]
Question 1
Tell me about a time you had to deal with a particularly difficult or frustrated customer. What steps did you take to resolve their issue, and what was the final outcome of that interaction?
Very complex tests before the interview it was like they needed a rocket scientist vs a representative and it was very lengthy so it was redundant and unnecessary I believe
Questions d'entretien [1]
Question 1
Questions that did not pertain to the job whatsoever
Talked to a recruiter, said great things and I fit the role perfectly, would follow up with hiring manager. Week later, then said, not a good fit. Was sad about the lack of transparency.