Easy, standard retails questions asked, e.g.(how would approach a customer ? If an incident happens what would you do ? How do you contribute within a team, etc). The process is fairly easy, you just need to have common sense to answer all the question in an environment where everything goes around cusomters.

Effortless and smooth, a casual conversation style of interview. They were trying to assess my mentality and attributes. The interviewer seemed very professional in his role, just asking about previous roles and why am I looking to switch and what my aspirations will be from this role