1st Interview was mostly informal.
Getting to know each other and see if you fit them and they fit you. Focus on your past skills and experience.
2nd Interview was CBI
A number of different scenarios and questions that give examples of what outcomes were achieved by you in difficult circumstances.
Questions d'entretien [1]
Question 1
Can you please give an example of a time when you and your team had a systems down and how did you handle it with your customers?