J'ai postulé en ligne. Le processus a pris 6 semaines. J'ai passé un entretien chez Zscaler (Bengaluru)
Entretien
very helpful, lot of guidance throughout. Preparatory materials are handed out well in advance for you to prepare. There is a mentor who also clears doubt before the presentation rounds.
Questions d'entretien [1]
Question 1
why customer success?
main kpi's
mock qbr presentation
J'ai postulé via un recruteur. J'ai passé un entretien chez Zscaler
Entretien
I had a Zoom call with the recruiter, which lasted about 30 minutes, followed by a meeting with the manager, and finally, I presented my proposal to a team of 3, which included the hiring manager, another sales associate, and another manager.
J'ai postulé via un recruteur. Le processus a pris 3 semaines. J'ai passé un entretien chez Zscaler (Varsovie, Mazovie)
Entretien
The recruitment process is made up of 4 parts:
1. Audio-only interview with HR
2. Video call with the Head of Customer Success EMEA
3. Video call with VP of Customer Success Global
4. Panel interview with 4/5 participants
Questions d'entretien [1]
Question 1
- What would you do to ensure the customer is making the best use of the product
- What would you do to get the lowest possible churn
- What was one of your most important achievements
- What was your mistake and how did you handle it