The interview process at Zillow was excellent. The recruitment team does a great job of making the process straightforward, painless and fun!
For the program manager position, the interview started with an initial screen by the recruiter. This call took about an hour, and consisted of basic screening questions. The recruiter that I worked with was very easy to talk to, and really helped keep the conversation on topic, but in a very personable way. I left the call feeling as though the company was truly interested in my technical capabilities, but that they also cared deeply about who I am as a person, and how I would fit with their team. I am a big fan of a strong company culture, so this really resonated with me.
The initial phone screening was followed up by a second phone screen, but this time by another program manager. This interview was much more technical, and for my role included deep conversations on agile methodologies and software development best practices. My interviewer was very open and very honest about any question I had for him. I deeply respected his transparency, as I often feel that in the interview process you are not always told the whole truth. I left this phone interview feeling very comfortable with the role, the current state of things, and their anticipated future goals.
The two phone screens were followed up by an in-person interview at the Irvine offices. Here again, the recruitment team did an amazing job of making me feel so welcome when I first arrived. The offices are incredible - a huge game room, stocked kitchen, and open concept office (and everyone I met or passed by was very kind). The in-person interview lasted about 4 hours, but the time went by quickly. I interviewed with 4 different people, for one hour each. Each interviewer was in charge of a particular part of the software development process, so I was asked questions ranging from how to work best with junior developers, all the way over to preferred agile methodologies.
The process as a whole was a pleasurable experience. If you are interested in any position at Zillow, take the leap of faith and apply (and do not fear the interview process)!