It was a group interview. Was very interactive and team based. Different customer service situations were pitched and you had to work as a team to resolve the situation. Role plays involved to present your solution to the group.
Questions d'entretien [1]
Question 1
Who is familiar with the sister brands of Zara?
What is customer service?
How do you manage X customer who has X behaviour
J'ai passé un entretien chez Zara (East Rutherford, NJ)
Entretien
Very smooth easy fully detailed explanation of the job verbal tour of the store. Manager had a Great personality very knowledgeable and friendly. Specially explained all aspects and expectations wanted for that position.
I did not have an interview with zara and I am not the suitable person to tell you about the process of my interview but you could ask another individuals to share their experience
Great process and experience. Would interview with them again if I had the opportunity. I declined due to personal reasons. Great store, clean environment, the workers seemed to like being there