After an online question and video answering process I was asked to come in for a face to face interview, they communicated well during the process and they came to a decision quickly.

The interview process at Xero was efficient and straightforward. The difficulty level was average, with most questions focusing on my prior customer service experience. I applied the STAR method in nearly all my answers, which helped me provide clear and structured responses. The interviewers created a welcoming atmosphere by putting me at ease before we began. The recruitment process was very quick, and I received an offer just a few hours after the interview.