Le processus a pris 1 jour. J'ai passé un entretien chez Wondrium (Chantilly, VA) en sept. 2015
Entretien
I listened to a Customer Care Rep. for a half an hour who answered the phone and talked to customers. Then I talked to 2 CC Supervisors for about 30 mins. who asked me questions. For the last 1/2 hr. a Team Leader discussed the position. All the people that I interviewed with were easy to talk to and also seemed to enjoy their jobs at The Teaching Company.
J'ai postulé en ligne. Le processus a pris 3 jours. J'ai passé un entretien chez Wondrium (Chantilly, VA) en janv. 2016
Entretien
You are first contacted by an HR for a phone screening, if you pass you are invited for a group interview that is not relayed to you over the phone. The group interview consists of two entry level supervisors and the operation manager. The interview last no more than 15 minutes and they ask basic questions with one or two scenarios about how you handle feedback and or your attendance history.
Questions d'entretien [1]
Question 1
What can you contribute to the organization that no one else can?
J'ai postulé en ligne. Le processus a pris 6 jours. J'ai passé un entretien chez Wondrium (Chantilly, VA) en mai 2015
Entretien
Sat with a veteran employee for 30 minutes to see what the role entails.Panel interview with Manager and Supervisor- this lasted about 45 minutes. I then sat with a team lead for 30 minutes and got to ask any questions I wanted to- this was wonderful! This part was just for me.. The interview was very detailed and professional, but very easy because the manager and supervisor seemed to be good people. Benefits and salary are robust! GREAT company to join!
Questions d'entretien [1]
Question 1
Many many questions about customer service experience.