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      Entretiens chez WixEntretiens d’embauche pour Customer Care Expert - English chez WixEntretien chez Wix


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      Entretien pour Customer Care Expert - English

      18 sept. 2020
      Employé (anonyme)
      Offre acceptée
      Expérience positive
      Entretien facile

      Candidature

      Le processus a pris 5 semaines. J'ai passé un entretien chez Wix en sept. 2020

      Entretien

      Hiring process was amazing but Long First it was a 20 min phone interview. After passing that they wanted me to answer some questions on from a PDF & build a website about my self (I’ve been using Wix since 2015 so I built the site in an hour or so). After Submitting I was told the next day that I will be proceeding to the next stage, I was scheduled to have a video interview with a team leader. The interview went great, it was a very friendly & comfortable vibe, I learned a lot of Wix culture & their values in this interview. I was told I would hear back within a week, but I actually got an email the next day saying they will proceed to advance me to the next stage, an interview with the on-site a manger & HR member. This interview was more intimidating at first & questions were definitely needed to be answered with thorough responses. But everything went great. It was still a great friendly vibe & everyone was very nice. I was able to relate a lot to the team manager & site manager as they both have a tech background like me. After the interview was over I was told I will be getting a response back in about a week.. But in about an hour later I got a response saying HR would like to call me for a quick chat the next morning about proceeding to the next steps!! I was so excited hoping they would offer me the job, The next morning I was officially offered the job and I’m now waiting to start this October. I’m so excited to be joining the Wix.com team. Thank you!!

      Questions d'entretien [2]

      Question 1

      Customer Service background & Tech background.
      Répondre à cette question

      Question 2

      About my self & what growth means to me.
      Répondre à cette question
      3
      avatar
      Réponse de Wix
      5y
      Hello! So thrilled you chose to describe your process as amazing! We hope to give that experience to all our candidates and it's great to know 😀 Regarding length, we're aware that some processes are quite thorough, but we do that in order to ensure that the best choice is made and whoever starts working at Wix will be happy and productive in their role. We are trying to expedite that though! 🤞🏻Thank you for your review and welcome to the team!

      Autres retours d’entretien d’embauche pour un poste comme Customer Care Expert - English chez Wix

      Entretien pour Customer Care Expert - English

      14 août 2024
      Candidat à l'entretien anonyme
      Aucune offre
      Expérience positive
      Entretien moyen

      Candidature

      J'ai postulé via un recruteur. Le processus a pris 2 semaines. J'ai passé un entretien chez Wix en août 2024

      Entretien

      5 steps Telephone call with a team head Simulation with a team head Frontal inerview Hr interview Job Offer Thay were very kind and well orgenized Behave with ampthy and positive attitude

      Questions d'entretien [1]

      Question 1

      Have you had experience working in a job that includes targets
      Répondre à cette question

      Entretien pour Customer Care Expert - English

      13 juin 2024
      Candidat à l'entretien anonyme
      Kyiv,
      Aucune offre
      Expérience négative
      Entretien facile

      Candidature

      J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez Wix (Kyiv, ) en juin 2024

      Entretien

      The interview process took place in three parts. The first was just a phone check, which took around 15 minutes. The second part was the call with the test assignment, which took around 30 minutes; the last was a professional interview for around one hour and 15 minutes. I don't see the point of the second part of the interview process, which was the test assignment on a Google Meeting, and it was just a test simulation of the Live Chat. I wasted 30 minutes of my day joining the call and doing this live simulation chat without a camera and microphone. The professional interview got even worse because I had never experienced so many detailed questions about my life; I got the feeling that the interviewer just wanted to know what I did from birth till the moment of the interview.

      Questions d'entretien [1]

      Question 1

      Why did you choose to apply for the Customer Care Expert?
      Répondre à cette question
      2

      Entretien pour Customer Care Expert - English

      23 juin 2025
      Employé (anonyme)
      Cedar Rapids, IA
      Offre acceptée
      Expérience positive
      Entretien moyen

      Candidature

      J'ai postulé via une autre source. Le processus a pris 2 semaines. J'ai passé un entretien chez Wix (Cedar Rapids, IA) en août 2023

      Entretien

      There will be three interviews. It will start with HR, then team leaders or managers, then a final boss! The tests are super easy and if they seem tricky, the job might not be for you..

      Questions d'entretien [1]

      Question 1

      How is customer care different from customer support?
      Répondre à cette question