Applied Online through LinkedIn. Harshil connected via email and provided good insight on the next steps forward and also guided on the expectations and support collateral for the same . Shweta assisted in promptly aligning calendars and scheduling each subsequent round. 4 -5 Rounds of Interviews which ranged from EBR expectations, to Partner & Customer Success along with an understanding of current role and skillset allignment.

End to end, the interview process although understandably extensive, was like a breath of fresh air. Unlike the typical, outmoded Q&A type interview structures, Whatfix goes above and beyond in setting an example of how interviews should be. - All 5 interview rounds were mature, business-focused conversations that are two-way thought flows. - Discussions with CS leaders were around my work background focused on experiential learnings, conflict management, understanding of the industry and the behavioral requisites of the past roles. KPIs were discussed in detail in what are data-driven conversations. - The QBR round had a panel that comprised tenured senior CS managers and was a healthy discussion on metrics, strategy and roadmaps. - The VP round and the ensuing Director and Leader (Partner Success) round were extremely informative and business (data) focused, while being very cordial. - The TA team (Harshil, Shweta and Sneha) ensured a world-class experience throughout. They keep you well informed ahead of time and assist you at every step with the required material to approach each discussion. All the rounds are very cordial and emphasis is laid on making the interviewee comfortable. Nothing daunting. Be sure of what you bring to the table.