J'ai postulé en ligne. Le processus a pris 4 semaines. J'ai passé un entretien chez Webster Bank (New Haven, CT) en déc. 2021
Entretien
3 interviews, phone screen, an hour zoom interview then another Human Resource interview. Overall interviews were with nice people. The usual questions, weakness, strengths, goals. When they offer you a position you must complete a drug test and background check in 48 hours.
Questions d'entretien [1]
Question 1
Explain a time when you had an angry customer and what did I do.
J'ai postulé en ligne. Le processus a pris 3 semaines. J'ai passé un entretien chez Webster Bank (Dallas, TX) en août 2022
Entretien
The interviewer was very nice and patient. Asked questions about my experience in Customer service. It was a remote job, so she also asked if I'm proficient with Microsoft, excel, and outlook.
First you are contacted by a staffing agency then you go through assessments, then you fill out a 15 question questionnaire then you are called for an interview with the head of the call center office.
Questions d'entretien [1]
Question 1
they gave a scenario looking for how you would turn it into a sales opportunity?