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      Entretien pour Customer Service Specialist

      15 juin 2018
      Candidat à l'entretien anonyme
      New York, NY
      Aucune offre
      Expérience négative
      Entretien moyen

      Candidature

      J'ai postulé en ligne. Le processus a pris 5 jours. J'ai passé un entretien chez Wayfair (New York, NY)

      Entretien

      All I can say is WOW and that’s a resounding bad WOW! My first phone interview was set up for 3pm in which I was called at 3:15 and accidentally hung up instead of answering. My mistake.....I tried calling back but had no ext. # and was in the giant Main Wayfair number. I promptly reschedule for 10am and have received 3 emails advising me ...’starts in 24 hours’, ‘starts in 1 hour’, ‘starts-in 10min’. It’s now. 11am and no call. No wonder there are hundreds of job openings! There was also an assessment that took almost 2 hours because it kept getting stuck and that was at the library- also assessment could only be done on a desk top not iPAD or iphone- so odd for a tech savy company

      Questions d'entretien [1]

      Question 1

      Assessment included a large section of math questions
      Répondre à cette question
      1

      Autres retours d’entretien d’embauche pour un poste comme Customer Service Specialist chez Wayfair

      Entretien pour Customer Service Specialist

      14 mars 2018
      Candidat à l'entretien anonyme
      New York, NY
      Aucune offre
      Expérience négative
      Entretien moyen

      Candidature

      Le processus a pris plus d'une semaine. J'ai passé un entretien chez Wayfair (New York, NY) en mars 2018

      Entretien

      I have applied for full-time position, and they called me for phone Interview, when I applied they said u must have a bachelor degree or customer service experience, after phone interview, they called me and said you are not qualified for full-time position because you dont have enough experience! Which was weird because I do have a higher degree and at least 4 years of sales experience, then I had interview in person, the HR manager were very young, two of them interviewed me and they asked about my experience, my nationality, my current job...they also Asked about situations whith angry customer and how I handled that... after that there was a game with other candidates, my Interview process was good, I was confident, but day after they called me and said you are not qualified at all ! The thing I didn't like was when the HR manager asked me immediately where I am from ?, Does that really make a difference? Because I feel like his attitude changed after I answered that question. So I wont apply for wayfair anymore.

      Questions d'entretien [1]

      Question 1

      When you had an angry customer, how u handled the situation
      Répondre à cette question
      5