Interview happened in the stock room because there were currently people occupied in the room they usually interview in. It was a two person interview, they both took turns to ask questions. Overall the interview was pretty simple. They told me that shift lead needs to sometimes work the grave yard shift, including opening the store, closing the store, etc. Told me that you do not stay still most of the time and you are constantly on your feet. Then they asked my availability. They questioned if I can do it as I am a full time student. After explaining what the job does and everything, they asked me if I have any questions, which I did. How much per hour? They said $13.75. They then said they have a few more interviews still have yet to be done and they will give me a call back if I get the job or not. Overall it was a pleasant experience, nothing too hard but it kinda was intimidating as you get tag teamed by two interviewers.

It was an extremely easy interview process. I sat with the store manager for around 20 minutes. They have material they go through for the interview, almost like a workbook. You'll be asked questions about your work history, and how you handled certain customer service situations. You'll be asked about how you'd handle customer and employee escalations, and also times you made a customers day better.