First i received a call from the company hiring for Vodafone. Initial call was consisted of just general discussion about the position I am interested in, times I can work, salary i expect etc. I had to prepare for the second call as it was role play interview for which they send me out additional material to look through. Shortly after i was contacted by them inviting me for an interview in the store where the position was available. In few days times interview was held there by the store manager and one of his colleagues from a region. From the beginning they made me feel easy and laid-back. Pretty much all the questions asked where read out loud from the paper (I assume prepared by the recruitment department of Vodafone). Atmosphere in general was quiet friendly.