J'ai postulé en ligne. J'ai passé un entretien chez Vocare (Newcastle upon Tyne, Angleterre) en juil. 2017
Entretien
First straight into a Call Handling mock test taking 3 dummy calls followed by competence based questions with a informal chat about myself the job the company the training and when I could start etc
Questions d'entretien [1]
Question 1
Can you give us an example of a time when you have had to hit targets
J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez Vocare (Stoke-on-Trent, England) en févr. 2019
Entretien
Telephone assessment and interview assessment involved doing a fake call to see how you would manage under pressure you have someone sat with you if you pass the assessment you go on to the interview stage
J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez Vocare (Newcastle upon Tyne, Angleterre) en févr. 2019
Entretien
You have to pass mock telephone calls before moving onto a face face interview. You just need to make sure you take information down correctly and ask them to spell things if you're uncertain
J'ai postulé en ligne. Le processus a pris 3 semaines. J'ai passé un entretien chez Vocare (Stockton-on-Tees, England) en janv. 2019
Entretien
-3 mock call assessments
-1:1 interview
The process was very straightforward and you are made to feel at ease throughout. If you pass all three mock calls, you move on to a 1:1 interview where you are asked a series of questions. Informal setting. Pleasant experience.