Assessment day then interview, didn't make it to interview. There are a lot of random group tasks throughout the day about 2-3. large group of 8-10 people however only 2 roles were available. They said they would get back to everyone 24-48 hrs but wasn't accurate at all

Initial interview with membership manager and then you have an interview with the gym's manager. I feel as though, the way the process was described was unclear. The membership manager who initially interviewed me, implied that if I was invited back for a second stage, then the job was mine, he also kept reiterating he was a straightforward person. He told me the 2nd interview would be casual and was a formality for his manager to meet me. When I came for the 2nd interview, it was very formal and nothing like what he described. I think he was in over his head and was trying to portray himself as more senior than he was, as ultimately, his manager has the final say.