So this was the worst interview process I've ever been through. I put in an application, followed up twice before I heard anything from them. They called me finally and it was a phone interview. After the brief phone interview I was offered a second interview. I went to the interview a few days later, and it went well. It was me and another girl, and it wasn't anything too difficult. They said they would call if they wanted to do a second interview. I got a call a few hours later (am I'm thinking why didn't they just tell me while I was there) for a second interview. I couldn't come the day that they asked, so I was told they would call me next week if they had positions left. Surprisingly I did get a call the next week. Went to the second interview, it was much like the first except one on one. After the interview I was told that they would follow up with the person that did my first interview (why didn't they do that before they called me for a second one) and that they had a few more interviews to conduct. 5 days went by before I called back to follow up. I was put on hold or given a "we will have so and so call you back" on three different occasions. The last time I called (its been two weeks since my interview) they said they had not finished with all their hiring decisions. I won't be calling back and I've accepted another position.

Hiring managers prioritize your personality, availability, and customer service mindset, looking for candidates who are friendly, adaptable, reliable, and comfortable engaging with customers, rather than focusing heavily on prior experience or technical skills.