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      Verizon

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      Recherches associées: Avis sur Verizon | Offres d’emploi chez Verizon | Salaires chez Verizon | Avantages sociaux chez Verizon
      Entretiens chez VerizonEntretiens d’embauche pour Customer Service Representative chez VerizonEntretien chez Verizon


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      Entretien pour Customer Service Representative

      6 févr. 2015
      Employé (anonyme)
      Offre acceptée
      Expérience positive
      Entretien moyen

      Candidature

      J'ai postulé en ligne. J'ai passé un entretien chez Verizon

      Entretien

      I applied for a position on a Wednesday. Two days later I received a call from a recruiter. We didn't actually speak until the following Monday. After my phone interview, I was scheduled for a face to face interview the next Monday. The face to face interview took about 45 minutes. I was asked why I decided to apply to Verizon and some personal questions as well as critical thinking questions. Once the interview was over I was told I qualified for the assessment. It was scheduled for the next day. The assessment took about an hour or so. It is a seven part assessment, anyone with basic common sense should be able to pass. Once I finished, I was told I passed and scheduled the final interview the same day. The final interview was with the Director and a Supervisor. I was asked some critical thinking questions that needed to be answered on the STAR format. After that I was asked to sell a random electronic device. After the interview was over, I was brought back to the front desk where I waited about ten minutes. I was then told I was being offered the position! The overall process was great. Everyone I met with were very nice and laidback.

      Questions d'entretien [1]

      Question 1

      Why did you decide to apply for Verizon?
      Répondre à cette question
      11

      Autres retours d’entretien d’embauche pour un poste comme Customer Service Representative chez Verizon

      Entretien pour Customer Service Representative

      26 mai 2026
      Candidat à l'entretien anonyme
      Cincinnati, OH
      Offre refusée
      Expérience positive
      Entretien facile

      Candidature

      J'ai postulé en ligne. Le processus a pris 3 jours. J'ai passé un entretien chez Verizon (Cincinnati, OH) en mai 2026

      Entretien

      The interview was conducted virtually. It was for the customer service position. Mostly I was questioned about how I would handle various scenarios, for assisting clients. I was asked some real world examples and asked to handle them.

      Questions d'entretien [1]

      Question 1

      How would you handle an angry or disgruntled customer?
      1 réponse

      Entretien pour Customer Service Representative (CSR)

      31 janv. 2026
      Employé (anonyme)
      Hazelwood, MO
      Offre acceptée
      Expérience neutre
      Entretien moyen

      Candidature

      J'ai passé un entretien chez Verizon (Hazelwood, MO)

      Entretien

      Lengthy and the paperwork is extremely confusing to fill out and submit. Thank you. But other than that really nice people. They hire through a 3rd party called Rose International…. Very helpful people

      Questions d'entretien [1]

      Question 1

      How I would be an asset to the company
      Répondre à cette question

      Entretien pour Customer Service Representative

      19 janv. 2026
      Candidat à l'entretien anonyme
      Aucune offre
      Expérience négative
      Entretien facile

      Candidature

      J'ai passé un entretien chez Verizon

      Entretien

      Unprofessional interview, and unfair. Being bilingual and many years of customer service experience they decided to pass due to many years of experience. The interviewer also looked unorganized and was bias.

      Questions d'entretien [1]

      Question 1

      Tell us a time where you overcame an obstacle and how
      Répondre à cette question