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      Entretiens chez VerizonEntretiens d’embauche pour Customer Service Specialist chez VerizonEntretien chez Verizon


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      Entretien pour Customer Service Specialist

      14 mars 2013
      Employé (anonyme)
      Elgin, IL

      Autres retours d’entretien d’embauche pour un poste comme Customer Service Specialist chez Verizon

      Entretien pour Customer Service Specialist

      21 janv. 2023
      Candidat à l'entretien anonyme
      Aucune offre
      Expérience négative
      Entretien facile
      Offre acceptée
      Expérience positive
      Entretien difficile

      Candidature

      J'ai postulé via un recruteur. Le processus a pris 4 semaines. J'ai passé un entretien chez Verizon (Elgin, IL)

      Entretien

      This was my 3rd time interviewing for this position, so I guess I am "charmed" The first 2 times I didn't prepare and I stumbled. I passed the assessments with flying colors and then the interviews were my problems. You NEED to know the S.T.A.R. Methodology inside and out. Look the interviewer in the eyes, smile. This past time when I interviewed the process moved along quite fast. I was made and conditional offer; which was contingent on me passing a background check. They WILL check and verify previous employment and education. Each state of the interview they will verify the information each time. I said that I completed my bachelor's degree a certain year. Now, Verizon does NOT use A-check anymore, they use a different company now. The had a clerical error of when I got my degree. I gave them the year, and they asked me to fax, or email them a copy of it because my college has a very strict verification. They verification company said that I graduated 10 years LATER than what I put on my resume and application. The college verified the correct year, and each person that I talked to during the interview process collaborated that I did indeed give the correct information. So, if it takes them a while to get back to you, be patient. I was called back and was told that all of my checks had cleared and given my start date. My BEST advice, be honest on your application. They are looking for honesty most of all.

      Questions d'entretien [1]

      Question 1

      Name a situation where you were given a goal and could not meet it?
      Répondre à cette question
      1

      Candidature

      J'ai passé un entretien chez Verizon

      Entretien

      Interviewer was surprisingly extremely rude and not flexible. I was excited for the interview but the hr rep clearly had preconceived attitudes. The gentleman definitely didn’t enjoy his job. The job itself seemed pretty straight forward

      Questions d'entretien [1]

      Question 1

      What do you want out of a job
      1 réponse
      1

      Entretien pour Customer Service Specialist

      2 sept. 2025
      Employé (anonyme)
      Wilmington, NC
      Offre acceptée
      Expérience positive
      Entretien facile

      Candidature

      J'ai postulé en ligne. Le processus a pris 4 semaines. J'ai passé un entretien chez Verizon (Wilmington, NC) en janv. 2021

      Entretien

      The questions were straightforward; they were basic interview questions and required basic skills and knowledge. I thought it was simple compared to various other interviews. I highly recommend for the future if someone is given a job or interview offer

      Questions d'entretien [1]

      Question 1

      Describe a time you dealt with a disappointed client?
      Répondre à cette question

      Entretien pour Customer Service Specialist

      8 févr. 2021
      Employé (anonyme)
      Atlanta, GA
      Offre acceptée
      Expérience positive
      Entretien facile

      Candidature

      J'ai postulé en ligne. J'ai passé un entretien chez Verizon (Atlanta, GA) en sept. 2020

      Entretien

      Applied online via Verizon careers website. Phone interview with general questions about myself and experience related to position. Video interview with role play. Job offered 2 weeks after video interview .

      Questions d'entretien [1]

      Question 1

      Role play of escalated customer scenarios.
      1 réponse