J'ai postulé en ligne. Le processus a pris 4 semaines. J'ai passé un entretien chez Verizon (Hampton, VA) en août 2016
Entretien
The interview lasted about an hour and a half. They give you a tour of the facility and let you listen to an actual pre corded sales call. Then you go into a room with two people who interview you with situational type questions, followed by a mock role play sales scenario where you are the sales rep.
Questions d'entretien [1]
Question 1
Name a time you had a customer that was not satisfied with their services? How did you handle that and what was the outcome?
J'ai postulé en ligne. Le processus a pris 5 jours. J'ai passé un entretien chez Verizon (Newport News, VA) en mars 2015
Entretien
The interview process was very swift for me. I was emailed to do an assessment after I applied. Mind you, I applied in December 2014, did not receive email until end of Feb 2015. After, I completed assessment, which is about 2 hrs long. I got a call from their recruiter saying I passed and that I will get a phone call in about 2 days to schedule f2f interview. I got the call the very next day, I am thinking this is really prompt, I like this. I went in for my f2f 2 days later and did the interview. Its is a structural interview and role playing is involved. However, the 2 gentleman I interviewed with were very nice and relaxing. The interview process lasted 45 min this f2f occurred on a Thursday. That following Tuesday, I received an email saying I qualified on the interview and that I will be contacted by a member of their team if I am the selected candidate. That's where I was confused, If I am the selected candidate? ok.... so that was 3 days ago to the date. I don't have any information to Verizon, as everything you get is through and auto email or has no call back information. As of right now, I have been waiting for a call..... with my fingers crossed. I really would like to work for them, but I'm not sure, as I usually hear from them within 2 days, but we will see....
Questions d'entretien [1]
Question 1
What is something that you can use to improve your job?
J'ai postulé en ligne. J'ai passé un entretien chez Verizon
Entretien
Take a seven part assessment that lasts 2 hours. I finished the assessment in one hour. I was able to take the assessment at home. Then I was scheduled for a face to face structured interview. This is the toughest part because they use a booklet and read out of it as if they are administering an exam. It made me so nervous I did terrible. They do role playing and you have to sell the customer the product from XYZ company. They give you a pen and pad to write down the information for the XYZ company. The interview isn't personable at all. I don't think they even care about your personality. If you have call center or phone sales experience then this is the perfect job for you.
Questions d'entretien [1]
Question 1
The interview questions where behavioral and you can't use your own experiences. They give you an example and you have to tell them how you would react to it. Concentrates on sales and customer retention.