I recieved a phone call from an HR rep about a week after submitting my app online. it was a brief phone interview with basic questions like tell my about your past jobs, why do you want to work at Verizon, etc. Really basic. From there he said he wanted to set up another phone interview the next day with someone else from HR. That one took maybe 30-45 minutes. These were a lof of situation based questions. I did lots of preparing ahead of time so I had situations ready. That interview went great and I was asked to move on to the 1:1 interview. Later that night I recieved a call from the Manager from the store I applied at. We set up an interview for the next week. The interview was with 2 managers and it was really laid back. They asked questions about my current job, my past experience in retail, a few situation questions and that was it. 2 weeks later I was called by HR and offered a position at a store in the next city over, which was fine, during the interview I was told that might happen. Overall a GREAT experience! The people were so nice, explained everything really well and were easy to talk to. I can't wait to start! Plus, benefits start right away and they are a great price!!