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      Velma.com

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      Entretiens chez Velma.comEntretiens d’embauche pour Account Manager chez Velma.comEntretien chez Velma.com


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      Entretien pour Account Manager

      8 juin 2015
      Candidat à l'entretien anonyme
      Nampa, ID
      Aucune offre
      Expérience négative
      Entretien moyen

      Candidature

      J'ai postulé via une autre source. Le processus a pris 6 semaines. J'ai passé un entretien chez Velma.com (Nampa, ID) en mai 2015

      Entretien

      I had 2 phone screen's and one in person interview with Velma.com. One of the principles found my resume on Craig's List as I had been contemplating relocating (back to)Boise, Idaho. Via the phone, I think we were mutually impressed with one another. I was shown a demo, and eventually asked if I would make the trip from the San Francisco Bay area to their office in Nampa, ID at my own expense (just outside of Boise). I assume they were serious about hiring me as we'd already discussed compensation (above what they wanted to pay). I was wrong, This is definitely where, for me, at least, alarm bells started going off. There was: - No Calendar invite: confirmation of the interview, was via a one word text message (again, I was traveling across multiple states at my own expense to discuss this position). - No map to their office - which would have been nice considering, they're in a very rural setting literally next to a rodeo/horse arena (not kidding). Further, their office is a business incubator with at least 5 other very small start ups. I had to google (no address on their website) to find the address, and finally e-mail to find out if my address was correct. Their response: YUP (Literally - after a 10 hour drive - this was all the detail I got about the location and particulars of the interview - very un-impressive). I interviewed for close to 4 hours with one of the principals and briefly met the founder. I was asked tough questions, easy question, and completely unprofessional questions. I felt very confident in my answers. I was told at the conclusion of our interview that I was their top candidate and that they expected to move the process forward within the next two weeks. I was also asked to submit work samples, which I was happy to do as I am proud if my work. I was asked to follow up when I returned to the bay area for next steps and to move the process forward. I followed up, via phone and e-mail. I eventually received an "interesting" initial response from the principal. I was told that he would be out of the office for the remainder of the week and part of the next, (this is interesting because he told me that he had *never* traveled to customer sites, during his 3 years at Velma and he certainly didn't mention being out of the office during our 3+ hour interview just 4 days earlier (a fabrication/stall? Me thinks yes?). I called and e-mailed upon his return. The response I got, was that they planned to meet another candidate sometime in the next two weeks-but if that didn't pan out, I was still in the running (in reality, at this point I wouldn't have accepted the offer anyway - but I really wanted to turn them down for the above reasons). I am gob smacked that anyone could be so completely un-professional (clearly not aware where their are sites where candidates can offer feedback). Interviewing is a mutual process, if my interview was any indication of the professionalism, decorum or class of this organization I would pass them by very quickly. I am sorry that I wasted significant time, energy and $$ to interview with Velma.com. If my candidacy was any indication of the way the handle customer - you need far more than an account manager. Perhaps some training on professional decorum, basic office tools (such as calendar and cut and pasting maps etc). Not to mention human decency, professionalism and follow up. I understand that their are no guarantee's when you interview, however, the complete lack of professionalism is un-believable in this case (I drove more than 1k miles to interview - no follow up to say we found someone that fits the position better?) Classless!

      Questions d'entretien [1]

      Question 1

      - Various Account Management Scenarios - Tell me the direst joke you can think of. - Are you a raging alcoholic - Do you plan on becoming pregnant ( a joke, I think, because I am male).
      Répondre à cette question
      avatar
      Réponse de Velma.com
      9y
      ******Length of travel: The candidate insisted on driving to Boise from San Francisco. He indicated his mother lived nearby and it had been a long time since he had seen her. ***** No calendar invite: The candidate could not confirm a specific time given the length of his travels. Out of respect for the length of his journey and to be as accommodating as possible we made ourselves available at any time throughout the day. ****** No Map to the office: We assumed an account manager would be capable of locating our office. We provided a complete physical address and verbally described where in the building our offices reside. By San Francisco standards our location is rural with 81,000 residences. By rodeo we assume the candidate means the Ford Center which can seat 10,000 people; perhaps the rodeo was in town. We happen to like rodeos; the clowns are clever, the riders are impressive athletes, and the animals are majestic. Regarding the colloquial text response "YUP" we pondered using elongated prose but opted against it in an effort to be hip. We thought the candidate would appreciate our hipness, maybe seeing the rodeo on the way in ruined that possibility. ****** Follow up: As the candidate indicates, we interviewed him two times over the phone and once in person for four hours. We gave this candidate six hours of opportunity to seal the position; it wasn't a fit. The candidate is suggesting we lied about our whereabouts in an effort to avoid hurting his feelings with a no. This is inaccurate. We understand the candidate is upset and felt the position was his to lose, and it was. Unfortunately, we felt that the candidate's subsequent pursuit of the position was an indication of the type of account manager he would be. We decided to fill the position with someone who better fit Velma's clientele. ****** Interview Questions: We checked our interview question list. None of these interview questions are on the list.