J'ai postulé en ligne. J'ai passé un entretien chez Vanguard (Scottsdale, AZ)
Entretien
Multiple stages... I honestly don't remember since it was nearly 4 years ago now... I talked with a recruiter, did an interview on the campus, answered some stuff and got le job
Questions d'entretien [1]
Question 1
Roleplay with the rep to see if you can calm a customer down
J'ai passé un entretien chez Vanguard (Londres, Angleterre)
Entretien
Two stage interview process but it was good, two people interviewed me at the first stage and last stage was with a senior manager. They seemed friendly but nice. Interview was rather tough.
J'ai passé un entretien chez Vanguard (Scottsdale, AZ)
Entretien
3 interviews, 2 via phone, 1 via zoom. Were straight forward, and friendly. Mostly asked behavioral and previous work experience questions. Were very clear about the process and follow ups.
Questions d'entretien [1]
Question 1
Tell me about a time you dealt with a customer that was not happy with
J'ai postulé en ligne. Le processus a pris 4 semaines. J'ai passé un entretien chez Vanguard (Londres, Angleterre) en juin 2024
Entretien
Straightforward and clear with plenty of opportunity to ask questions and understand deliverables of role. Previous experience explored together with transferable skills and opportunities for career progression outlined. Scenarios explored for transferable skills.
Questions d'entretien [1]
Question 1
Give me an example of how you dealt with a difficult customer and addressed their dissatisfaction.