J'ai postulé en ligne. Le processus a pris 3 semaines. J'ai passé un entretien chez Vanguard (Tredyffrin, PA) en nov. 2016
Entretien
Very quick moving, the phone interview was cordial and stress free. After the phone interview I was scheduled for an in-person interview within a few weeks, which was also very welcoming and reassured that Vanguard was the place I wanted to be. I was offered the job the next week.
Questions d'entretien [1]
Question 1
Describe a time that you had an issue on the job and how you resolved said issue.
J'ai passé un entretien chez Vanguard (Charlotte, NC)
Entretien
Interview was good, Interviewer provided alot of information containing to the job description and the benefits. They provided STAR example questions to get a better understanding of who I was and what I can possibly offer to the environment
J'ai postulé en ligne. Le processus a pris 1 semaine. J'ai passé un entretien chez Vanguard (Charlotte, NC) en août 2021
Entretien
The interview was a two step process, the phone screen was about 15 mins and they were mainly looking for clarity of your voice and if you are articulate. The virtual 1-on-1 interview was fairly easy, about 6 STAR-based questions regarding customer service, communication skills, and learning agility.
Questions d'entretien [1]
Question 1
Tell me about a recent time where you had to develop rapport and maintain a relationship with a client or customer?
Role playing situation. Simulated call between customer and you in the role. Asked about interest in role and background. What would make you succeed. Interviewer observed how you handle a phone call