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      Entretiens chez UnumEntretiens d’embauche pour Customer Service Specialist chez UnumEntretien chez Unum


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      Entretien pour Customer Service Specialist

      19 nov. 2018
      Employé (anonyme)
      Offre acceptée
      Expérience positive
      Entretien facile

      Candidature

      J'ai postulé en ligne. Le processus a pris 3 semaines. J'ai passé un entretien chez Unum en oct. 2018

      Entretien

      It took almost a month for me to hear back after initially submitting my application, but the process moved very quickly after this. First I received an email to schedule a phone interview. During this interview I was told more about the position, the pay, and the hours. I was also asked basic questions about my resume and previous experience. After this interview I was told I would hear back in no more than 5 days but I received a phone call a few hours later saying that I was able to move forward to the next step which was the virtual interview. During the virtual interview I met with two managers who were extremely pleasant and it didn’t even feel like an interview at all. I was asked more in depth questions about my background and then I had to do a mock phone call. I was told again that I would hear something in a few days, but I received a phone call a few hours later from Calle who let me know that I got the job. The process was very pleasant and every single person that I interacted with was extremely nice and friendly

      Questions d'entretien [1]

      Question 1

      Describe a time that you had to calm down an angry customer
      Répondre à cette question

      Autres retours d’entretien d’embauche pour un poste comme Customer Service Specialist chez Unum

      Entretien pour Customer Service Specialist I

      7 janv. 2025
      Employé (anonyme)
      Chattanooga, TN
      Offre acceptée
      Expérience positive
      Entretien moyen

      Candidature

      J'ai passé un entretien chez Unum (Chattanooga, TN)

      Entretien

      Initial phone screen with HR Representative who lined me up for an interview with the call center. This was followed by an in person interview with two members of management.

      Questions d'entretien [1]

      Question 1

      Walk me through your resume.
      Répondre à cette question
      1

      Entretien pour Customer Service Specialist

      21 mars 2020
      Employé (anonyme)
      Deland, FL
      Offre acceptée
      Expérience positive
      Entretien moyen

      Candidature

      J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez Unum (Deland, FL) en mars 2020

      Entretien

      I had an interview via web cam which took about 45 minutes. There were two individuals that I spoke with during the process. They both would take turns asking me questions using the STAR method wanting detailed responses and taking notes.

      Questions d'entretien [1]

      Question 1

      I've been advised the questions will have the STAR method and I've been provided with a document to review in advance in order to role play. The recruiter suggested knowing details about the company and being dressed for the interview as well.
      Répondre à cette question
      1

      Entretien pour Customer Service Specialist

      19 oct. 2018
      Employé (anonyme)
      Portland, ME
      Offre acceptée
      Expérience positive
      Entretien moyen

      Candidature

      J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez Unum (Portland, ME) en oct. 2018

      Entretien

      The interview process was great. I was contacted for a phone interview, told the process of the company, etc and the next step. I was told what would occur if I was granted the next step or not. Later, I was called for the Skype interview with 2 of the companies employees, it was based on behavioral questions and the insight of the employees about the company. Later I was called to confirm I got the job contingent to the background check. Throughout the whole process, I was constantly updated so I didn't feel this position was a scam or anything. Everyone was very informative. If I had any questions, I could ask the staffing specialist, and she usually replied back to me immediately.

      Questions d'entretien [1]

      Question 1

      If you have a difficult call. How would I handle the stress after the call?
      1 réponse