J'ai postulé via un recruteur. Le processus a pris 2 semaines. J'ai passé un entretien chez UnitedHealth Group (Cincinnati, OH) en mars 2016
Entretien
Awful and Unprofessional. The interviewer was to call at an exact time, 5 minutes after I would be off of work, but she called early and acted as though she did not see the note to make sure to call at a certain time. Really put me on the spot and asked inappropriate questions. Asked me if I have given notice at my current position? Why would I do that? She seemed confused and unfocused, a major waste of my time. She was very unprofessional, and I knew after her interview she would stand in the way of me getting an offer. By the next day I was rejected due to this inexperienced unprofessional interviewer, and I'm Not getting an offer, I am relieved. Clearly this person that called had No clue what she was doing at all. It's funny these type people are in charge of hiring. A complete waste of my time.
The interview process was quick. During the process my recruiter was able to explain everything in great detail. It was a refreshing experience. It consisted of in person and group interviews.
Questions d'entretien [1]
Question 1
Explain a situation where you had to assist an unhappy customer.
Once you finally get a call it’s a quick interview process. I did 2 interviews but decided to move on. Pretty standard stuff, will ask you about previous insurance and/or customer service experience. Low entry level pay.
Questions d'entretien [1]
Question 1
General customer service experience on my resume, if I had any insurance experience
J'ai postulé en ligne. J'ai passé un entretien chez UnitedHealth Group (Port St Lucie, FL) en nov. 2025
Entretien
Interview process is different. You receive an email interview to go over the position and answer questions and you video your answers. If selected you continue on to the next interview with and find out if you got the position or not.
Questions d'entretien [1]
Question 1
Normal interview question, introduce yourself, tell me about a time when you had to deal with an upset customer and how did you handle it? How do you handle constructive critism.