J'ai postulé en ligne. Le processus a pris 1 semaine. J'ai passé un entretien chez UnitedHealth Group (San Antonio, TX) en janv. 2016
Entretien
Applied online, then a recruiter called to schedule phone interview for following Monday. Interviewer called half an hour late, and I was told that the interviewer was double booked and they asked to reschedule phone interview for following day. Interviewer never called the following day. After waiting for about 45 minutes I called and was told they didn't save my interview time. So they rescheduled yet again. Finally they called me for first phone interview and it was pretty basic, they go over your work history and asked 3 behavioral questions. I felt like it went well, they gave me details on the position, start date and pay and said it would take about a week to hear back. I got a rejection email within 10 minutes! Total waste of time! I waited a week for them to get it together for nothing.
Questions d'entretien [1]
Question 1
Describe a time when your work needed to be accurate
The interview process was quick. During the process my recruiter was able to explain everything in great detail. It was a refreshing experience. It consisted of in person and group interviews.
Questions d'entretien [1]
Question 1
Explain a situation where you had to assist an unhappy customer.
Once you finally get a call it’s a quick interview process. I did 2 interviews but decided to move on. Pretty standard stuff, will ask you about previous insurance and/or customer service experience. Low entry level pay.
Questions d'entretien [1]
Question 1
General customer service experience on my resume, if I had any insurance experience
J'ai postulé en ligne. J'ai passé un entretien chez UnitedHealth Group (Port St Lucie, FL) en nov. 2025
Entretien
Interview process is different. You receive an email interview to go over the position and answer questions and you video your answers. If selected you continue on to the next interview with and find out if you got the position or not.
Questions d'entretien [1]
Question 1
Normal interview question, introduce yourself, tell me about a time when you had to deal with an upset customer and how did you handle it? How do you handle constructive critism.