J'ai postulé en ligne. Le processus a pris 8 semaines. J'ai passé un entretien chez UnitedHealth Group (Minneapolis, MN) en janv. 2024
Entretien
I initially had video interview which I am uncertain if they do for external candidates too. It was somewhat uncomfortable not speaking with a real person and made me feel they didn’t value my time. I realize this is becoming more standard but would have liked to discuss together to see if the role may be a good fit before having to video record for the role without any major information on the role.
The interview process was quick. During the process my recruiter was able to explain everything in great detail. It was a refreshing experience. It consisted of in person and group interviews.
Questions d'entretien [1]
Question 1
Explain a situation where you had to assist an unhappy customer.
Once you finally get a call it’s a quick interview process. I did 2 interviews but decided to move on. Pretty standard stuff, will ask you about previous insurance and/or customer service experience. Low entry level pay.
Questions d'entretien [1]
Question 1
General customer service experience on my resume, if I had any insurance experience
J'ai postulé en ligne. J'ai passé un entretien chez UnitedHealth Group (Port St Lucie, FL) en nov. 2025
Entretien
Interview process is different. You receive an email interview to go over the position and answer questions and you video your answers. If selected you continue on to the next interview with and find out if you got the position or not.
Questions d'entretien [1]
Question 1
Normal interview question, introduce yourself, tell me about a time when you had to deal with an upset customer and how did you handle it? How do you handle constructive critism.