J'ai postulé en ligne. Le processus a pris 3 semaines. J'ai passé un entretien chez UnitedHealth Group en oct. 2023
Entretien
If you value your time, please do not waste your with this company. I started off with the assessment test, recorded video interview, and then interview with hiring manager. When setting up an interview with the hiring manager, I was receiving multiple emails from different people with different dates/times.which caused confusion for all parties. Then during the interview, the hiring made some ridiculous excuse as to why she couldn’t come on camera. Her tone had lack of enthusiasm, and came off as if she wanted to be elsewhere. Went through all of these hoops, just to end up with a sloppy interview. VERY unprofessional.
The interview process was quick. During the process my recruiter was able to explain everything in great detail. It was a refreshing experience. It consisted of in person and group interviews.
Questions d'entretien [1]
Question 1
Explain a situation where you had to assist an unhappy customer.
Once you finally get a call it’s a quick interview process. I did 2 interviews but decided to move on. Pretty standard stuff, will ask you about previous insurance and/or customer service experience. Low entry level pay.
Questions d'entretien [1]
Question 1
General customer service experience on my resume, if I had any insurance experience
J'ai postulé en ligne. J'ai passé un entretien chez UnitedHealth Group (Port St Lucie, FL) en nov. 2025
Entretien
Interview process is different. You receive an email interview to go over the position and answer questions and you video your answers. If selected you continue on to the next interview with and find out if you got the position or not.
Questions d'entretien [1]
Question 1
Normal interview question, introduce yourself, tell me about a time when you had to deal with an upset customer and how did you handle it? How do you handle constructive critism.