J'ai postulé en ligne. Le processus a pris 4 semaines. J'ai passé un entretien chez UnitedHealth Group (Jacksonville, FL) en oct. 2014
Entretien
You have to do a very complicated interview on your phone via webcam before you do anything else, which requires you to download a app. After you get through that DEFINITELY expect a hour long panel interview. Any answer you give they find a way to ask for more details. A lot of personality questions.
Questions d'entretien [2]
Question 1
If we were sitting here a year from now in this role what goals did you achieve?
The interview process was quick. During the process my recruiter was able to explain everything in great detail. It was a refreshing experience. It consisted of in person and group interviews.
Questions d'entretien [1]
Question 1
Explain a situation where you had to assist an unhappy customer.
Once you finally get a call it’s a quick interview process. I did 2 interviews but decided to move on. Pretty standard stuff, will ask you about previous insurance and/or customer service experience. Low entry level pay.
Questions d'entretien [1]
Question 1
General customer service experience on my resume, if I had any insurance experience
J'ai postulé en ligne. J'ai passé un entretien chez UnitedHealth Group (Port St Lucie, FL) en nov. 2025
Entretien
Interview process is different. You receive an email interview to go over the position and answer questions and you video your answers. If selected you continue on to the next interview with and find out if you got the position or not.
Questions d'entretien [1]
Question 1
Normal interview question, introduce yourself, tell me about a time when you had to deal with an upset customer and how did you handle it? How do you handle constructive critism.