J'ai postulé en ligne. Le processus a pris 4 semaines. J'ai passé un entretien chez UnitedHealth Group (Cypress, CA) en août 2021
Entretien
I applied online around July 29th. Heard back a few days later via email to do an online interview through HireVue. Quick and easy, you just answer 4 questions via video then submit. Shortly after that, I received a call from the recruiter inviting me to interview with a hiring manager. The recruiters should work on staying in contact with potential hires, they can add stress to the process because they don't answer calls or emails right away. I had to kind of bother mine to get an answer. Interview went well, it was through Microsoft Teams. They basically ask situational and behavioral questions. They told me about the position and asked if I was interested. I heard back about a little over a week later that I got the job! Do your research on the company and become familiar with their core values and beliefs! Be yourself!
Questions d'entretien [1]
Question 1
Tell me about a time you dealt with an associate that other associates found difficult to deal with.
Tell me about a time you had to adjust to change.
What would you do if you were assigned a project and didn't have the resources to complete it?
The interview process was quick. During the process my recruiter was able to explain everything in great detail. It was a refreshing experience. It consisted of in person and group interviews.
Questions d'entretien [1]
Question 1
Explain a situation where you had to assist an unhappy customer.
Once you finally get a call it’s a quick interview process. I did 2 interviews but decided to move on. Pretty standard stuff, will ask you about previous insurance and/or customer service experience. Low entry level pay.
Questions d'entretien [1]
Question 1
General customer service experience on my resume, if I had any insurance experience
J'ai postulé en ligne. J'ai passé un entretien chez UnitedHealth Group (Port St Lucie, FL) en nov. 2025
Entretien
Interview process is different. You receive an email interview to go over the position and answer questions and you video your answers. If selected you continue on to the next interview with and find out if you got the position or not.
Questions d'entretien [1]
Question 1
Normal interview question, introduce yourself, tell me about a time when you had to deal with an upset customer and how did you handle it? How do you handle constructive critism.