J'ai postulé en ligne. Le processus a pris 2 jours. J'ai passé un entretien chez UnitedHealth Group (Phoenix, AZ) en août 2014
Entretien
Online application and questionnaire. In person group interview (one interviewer, two interviewees.) Questions asked... Pertaining to ethics - how do you handle when coworkers are doing something unethical? how have you handled situations where you knew your coworkers were being unproductive? Pertaining to customer service - what is your definition of world class customer service? how do you handle an irate customer? when have you satisfied an initially unhappy customer?
Questions d'entretien [1]
Question 1
What is the most difficult decision you've had to make in the last six months and how did you come to your decision?