J'ai postulé en ligne. Le processus a pris 4 semaines. J'ai passé un entretien chez UnitedHealth Group (Oldsmar, FL)
Entretien
I applied and heard from them within a week. 1st call is with a recruiter, just going over resume and the jobs details. 2nd phone screening was with a lady who was difficult to understand on the phone, she asked basic questions and 2-3 behavioral questions. Then I got called for an in-person interview. I was told it was with one person, but it ended up being three supervisors.
Questions d'entretien [4]
Question 1
Tell me about a time that you needed to gain trust with a coworker.
The interview process was quick. During the process my recruiter was able to explain everything in great detail. It was a refreshing experience. It consisted of in person and group interviews.
Questions d'entretien [1]
Question 1
Explain a situation where you had to assist an unhappy customer.
Once you finally get a call it’s a quick interview process. I did 2 interviews but decided to move on. Pretty standard stuff, will ask you about previous insurance and/or customer service experience. Low entry level pay.
Questions d'entretien [1]
Question 1
General customer service experience on my resume, if I had any insurance experience
J'ai postulé en ligne. J'ai passé un entretien chez UnitedHealth Group (Port St Lucie, FL) en nov. 2025
Entretien
Interview process is different. You receive an email interview to go over the position and answer questions and you video your answers. If selected you continue on to the next interview with and find out if you got the position or not.
Questions d'entretien [1]
Question 1
Normal interview question, introduce yourself, tell me about a time when you had to deal with an upset customer and how did you handle it? How do you handle constructive critism.