J'ai postulé en ligne. Le processus a pris 6 semaines. J'ai passé un entretien chez UnitedHealth Group (Houston, TX)
Entretien
the process was over the phone and was very easy and took about an hour. i had a total of 2 interview as well as a spanish test over the phone. the people whom interviewed me were very nice and professional. looks like a great place to work
Questions d'entretien [1]
Question 1
i was asked about my background in a call center environment
J'ai postulé en ligne. Le processus a pris 3 semaines. J'ai passé un entretien chez UnitedHealth Group (Miami, FL) en avr. 2015
Entretien
It took about 3 weeks. I was issued two assessments which I passed. 2 days later I was contacted to schedule a phone interview between 45-60 min. I advised the times that I was available but I never received confirmation on when it was going to happen. I ended up missing the phone interview. I called back and emailed several times and no luck. After a week, I received an email to reschedule with a new recruiter. I ended up doing the interview and I can honestly say it was very basic and easy. First its a review of the company, next they ask questions about your work history in detail. And last they ask you behavioral questions. That same afternoon I was scheduled for an interview with an HR recruiter to complete the puzzle. It went great. Same questions, same answers.
Questions d'entretien [1]
Question 1
Name a time were your emotions were an issue during customer interaction?