I did the online app and assessment. I was asked to schedule an onsite assessment by email. The onsite assessment is a call center simulation. You have to enter names and numbers of “customers” and then pick a response from a list. (Tip: Remember the name and enter the numbers first. The numbers come faster than you will be able to type the name, and you will be penalized if you replay the last sound.) I was later called for an interview. I was interviewed from a packet. The First four pages are about your work history. The next five are standard behavioral interview questions. I was emailed later that day with a rejection letter.