They gave us a group introduction where we had to applaud each person as they got pulled into their one-on-one, then I was offered the job on the spot. It was very corporate and the one-on-one interviewer wrote my answers down almost word for word.
Questions d'entretien [1]
Question 1
They asked what makes customer service good, and I told them making a genuine connection, they seemed to love that answer.
J'ai postulé en personne. J'ai passé un entretien chez United Airlines (Austin, TX) en nov. 2025
Entretien
The interview process was shortened to four questions, as two questions asked the same thing but were worded differently. The two interviewers who were supposed to attend did not, so I was interviewed by one man who asked the questions and wrote down my answers about how my experiences could apply to the role.
Questions d'entretien [1]
Question 1
Tell me about a time when you had to help with one team member who was struggling, and what steps you took to address it.
J'ai passé un entretien chez United Airlines (Sterling, VA)
Entretien
asked six situational questions in person, wrote down your entire response in a packet. interviewer chose the questions from a list from each page. was sent to interview in separate room after brief presentation
Questions d'entretien [1]
Question 1
give an example of when you went out of your way to help a customer
J'ai passé un entretien chez United Airlines (Los Angeles, CA)
Entretien
hired on site. start date a month after offered the job. must pass a drug test and background check. questions asked were basic vustimer service questions . They were looking for you to answer questions with star method
Questions d'entretien [1]
Question 1
Tell me about a time you went over and beyond for a customer.