J'ai postulé en ligne. Le processus a pris 1 jour. J'ai passé un entretien chez United Airlines en oct. 2011
Entretien
The hiring process was long and drawn out partly due to the many, many clearances and background checks which are needed. Part of this was due to miscues between United and its HR contractor. I had to be extremely proactive to keep the hiring process moving.
Once you are offered the job there is a lot of paperwork which must be faxed to various locations. You can't email the forms back. If you don't own a fax machine this can become very expensive.
I was not told during the hiring process that steel toed boots are required for the job and I would have to provide them on my own.
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Autres retours d’entretien d’embauche pour un poste comme Customer Service Representative chez United Airlines
J'ai postulé en personne. J'ai passé un entretien chez United Airlines (Austin, TX) en nov. 2025
Entretien
The interview process was shortened to four questions, as two questions asked the same thing but were worded differently. The two interviewers who were supposed to attend did not, so I was interviewed by one man who asked the questions and wrote down my answers about how my experiences could apply to the role.
Questions d'entretien [1]
Question 1
Tell me about a time when you had to help with one team member who was struggling, and what steps you took to address it.
J'ai passé un entretien chez United Airlines (Sterling, VA)
Entretien
asked six situational questions in person, wrote down your entire response in a packet. interviewer chose the questions from a list from each page. was sent to interview in separate room after brief presentation
Questions d'entretien [1]
Question 1
give an example of when you went out of your way to help a customer
J'ai passé un entretien chez United Airlines (Los Angeles, CA)
Entretien
hired on site. start date a month after offered the job. must pass a drug test and background check. questions asked were basic vustimer service questions . They were looking for you to answer questions with star method
Questions d'entretien [1]
Question 1
Tell me about a time you went over and beyond for a customer.