J'ai postulé en ligne. Le processus a pris 4 semaines. J'ai passé un entretien chez USAA en sept. 2015
Entretien
The process was: drug screening, phone interview, manager interview, & background screening. The phone interview was about 15 min and fairly easy. Mostly decribing the job and asking behavioral questions. The manager interview consisted of behavioral questions and questions about your character. The manager interview was about 35 minutes.
J'ai passé un entretien chez USAA (Colorado Springs, CO)
Entretien
Once you feel that the application you have to do it online questionnaire then once you did the online questionnaire he talked to a rep then which Dr hiring manager
Questions d'entretien [1]
Question 1
Situations that weren't applicable to situations that would happen in a call center
J'ai postulé en ligne. Le processus a pris 1 semaine. J'ai passé un entretien chez USAA (Colorado Springs, CO) en févr. 2024
Entretien
30 min phone interview that just went over resume and asked 1 situation based question. 1 hr zoom interview which was almost all situation based questions then we just talked about the role and the company as a whole. It was honestly a great experience.
Questions d'entretien [1]
Question 1
Lots of situation based questions. Tell me about a time you had “blank” experience with a customer and how you handled it. Probably 8 of those in total.
J'ai postulé en ligne. Le processus a pris 4 semaines. J'ai passé un entretien chez USAA (Phoenix, AZ) en avr. 2021
Entretien
The interview was a teams call. You answer six questions from what looked like a list of 30 possible questions. Questions were standard customer service type interview questions. The give you a chance to ask any questions at the end.
Questions d'entretien [1]
Question 1
Tell me about a time you went above and beyond for a customer?