J'ai postulé en ligne. J'ai passé un entretien chez USAA
Entretien
Recruiter contact by e-mail followed by extensive and detailed on-line timed skills testing. Bilingual language proficiency required for this particular job posting. Prior contact center experience preferred. Remote process due to Covid-19.
Questions d'entretien [1]
Question 1
Describe how you would interact with customers in different circumstances.
J'ai postulé en ligne. J'ai passé un entretien chez USAA (San Antonio, TX) en oct. 2022
Entretien
3 stage, tele interviews. You need to pass one to move to the other. They ask a lot of deep questions you don’t expect that relate to your personal core values.
Questions d'entretien [1]
Question 1
Most questions were about customer service, but the delve into honesty and integrity, as well as your feelings on military roles.