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      UKG

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      Entretiens chez UKGEntretiens d’embauche pour Customer Success Specialist chez UKGEntretien chez UKG


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      Entretien pour Customer Success Specialist

      23 sept. 2016
      Employé (anonyme)
      Atlanta, GA

      Autres retours d’entretien d’embauche pour un poste comme Customer Success Specialist chez UKG

      Entretien pour Customer Success Specialist I

      14 nov. 2023
      Employé (anonyme)
      Santa Ana, CA
      Offre acceptée
      Offre acceptée
      Expérience positive
      Entretien difficile

      Candidature

      Le processus a pris plus d'une semaine. J'ai passé un entretien chez UKG (Atlanta, GA) en sept. 2016

      Entretien

      -initially contacted via email from recruiter(Sunday) - Set up phone interview for Monday - Skype Interview with Manager at Headquarters on Wednesday & Analytical test the same day. (Answer 40 questions in 45 mins) this part was tough - In Person panel interview the next Tuesday (Bc I went out of town) -Offer was made Wednesday morning. Everything was very professional and the in person interviews were very informative.

      Questions d'entretien [1]

      Question 1

      What is your spirit animal
      7 réponse(s)
      6
      Expérience négative
      Entretien difficile

      Candidature

      J'ai passé un entretien chez UKG (Santa Ana, CA)

      Entretien

      The interview process is too long. Had to do phone interview, a test, and 2 panel interviews. I do not believe the pay is enough for such a long hiring process.

      Questions d'entretien [1]

      Question 1

      What are some missed opportunities in your previous company.
      Répondre à cette question
      1

      Entretien pour Customer Success Specialist

      31 juil. 2020
      Employé (anonyme)
      Atlanta, GA
      Offre acceptée
      Expérience positive
      Entretien moyen

      Candidature

      J'ai postulé via un recruteur. Le processus a pris 2 semaines. J'ai passé un entretien chez UKG (Atlanta, GA) en juil. 2020

      Entretien

      Received a call from a recruiter and was invited to complete a Hirevue interview. Although it was different from what I expected I liked the fact that I could do the interview at whatever time was convenient for me. It does feel a bit awkward just recording your answers and sending them off but I think it's part of the appeal. It throws you off a bit to see how you handle it. The questions are your typical customer service questions and you don't need to use the full time to answer them. You also have 2 chances to record your answers but I usually submit my first attempt because I find it comes off less rehearsed and as natural as talking to yourself can be. After you send your answers it asked to complete some "brain teaser" still activities that were simple to figure out. It took at most 30-40 mins to complete the recording and the activities all from the comfort of my house. I was selected for a virtual panel interview afterward with the managers that I would be working with which is just you would expect.

      Questions d'entretien [1]

      Question 1

      Examples of negative customer experiences turned positive. Examples of conflict resolution in the workplace.
      Répondre à cette question
      6

      Entretien pour Customer Success Specialist

      9 juil. 2020
      Employé (anonyme)
      Weston, FL
      Offre acceptée
      Expérience positive
      Entretien moyen

      Candidature

      J'ai postulé via un recruteur. Le processus a pris 1 semaine. J'ai passé un entretien chez UKG (Weston, FL) en juil. 2020

      Entretien

      The whole process was amazing. My recruiter, Tina, was excellent!!! She updated me on the process, gave me a pep talk before the interview, and offered me the position the day I interviewed. The whole process was quick and enjoyable. Tina was super personable and it made the process fun! The managers that interviewed me were super nice, personable, and very well spoken. Make sure to dress to impress! They noticed my suit and tie real quick. I used to be a Temp Employee for Rapid Response and was placed in a permanent position shortly afterwards through the Rising Stars Program. I think everyone should be a part of this wonderful program to learn customer service and account management skills in the world leading HR/Payroll company. Go Ultimate!

      Questions d'entretien [2]

      Question 1

      Explain my background.
      Répondre à cette question

      Question 2

      Why would I be a great UltiPeep?
      Répondre à cette question
      2