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      Entretiens chez UKGEntretiens d’embauche pour Customer Success Specialist (Rising Stars) chez UKGEntretien chez UKG


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      Entretien pour Customer Success Specialist (Rising Stars)

      6 août 2016
      Employé (anonyme)
      Santa Ana, CA

      Autres retours d’entretien d’embauche pour un poste comme Customer Success Specialist (Rising Stars) chez UKG

      Entretien pour Customer Success Specialist (Rising Stars)

      24 juil. 2020
      Employé (anonyme)
      Santa Ana, CA
      Offre acceptée
      Expérience positive
      Offre acceptée
      Expérience positive
      Entretien difficile

      Candidature

      J'ai postulé via la recommandation d'un employé. Le processus a pris 2 semaines. J'ai passé un entretien chez UKG (Santa Ana, CA)

      Entretien

      1. Phone interview: Interview was extremely fast-paced. There were a series of questions that were somewhat challenging. I think their goal is to see how you sound on the phone and how you respond under pressure. 2. In person interview: Formal interview. Questions were straightforward. I was able to get a good feel for the people and the culture. 3. Assessment: logic based. 1-hour timed. Multiple choice. 4. In person interview: Another formal interview. Probably the most challenging of them all. This is when I was able to ask them questions as well and get a good grasp on the position as a whole. I was overall very pleased with the interview process. I can really tell they take time and do their due dilligence when choosing qualified candidates to join the company.

      Questions d'entretien [6]

      Question 1

      What do you know about Ultimate Software?
      Répondre à cette question

      Question 2

      Tell me about a time when you demonstrated exceptional customer service.
      Répondre à cette question

      Question 3

      Why do you want to work for Ultimate Software?
      Répondre à cette question

      Question 4

      What does customer service mean to you?
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      Question 5

      What's your biggest personal and professional accomplishment?
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      Question 6

      Do you work better individually or on a team?
      Répondre à cette question
      15
      Entretien moyen

      Candidature

      J'ai postulé via la recommandation d'un employé. Le processus a pris 2 semaines. J'ai passé un entretien chez UKG (Santa Ana, CA) en juil. 2020

      Entretien

      - Meet and greet call with Talent Acquisition Partner. Tina was very helpful on explaining what to look forward to in Ultimate Software and what the interview process will be like. - Digital Interview with Managers + Skills Mini Game - The interview process was smooth and there were no issues on the recruiting end of this process.

      Questions d'entretien [1]

      Question 1

      - Tell me about yourself. - What are your strengths and weaknesses? - Where do you see yourself in 3-5 years? - Explain a time where you had an upset client and what you did to turn their experience around. - Tell me about a time when you overcame a challenge.
      Répondre à cette question
      4

      Entretien pour Rising Stars - Customer Success Specialist

      25 sept. 2019
      Employé (anonyme)
      Weston, FL
      Offre acceptée
      Expérience positive
      Entretien difficile

      Candidature

      J'ai postulé en ligne. Le processus a pris 3 semaines. J'ai passé un entretien chez UKG (Weston, FL) en sept. 2019

      Entretien

      After applying to a number of positions at Ultimate, I finally got a call back for the Rising Stars-Customer Success Specialist position. I spoke with my Talent Acquisition Partner from the Atlanta office who explained more about the position to me. Typically, there is an online assessment to take but I had actually applied two years prior and passed (wasn't given an offer then) so I got to bypass this part. From here I had a Hireview session where I had to record myself answering various questions. I HATED doing this but I guess I did good enough since I was emailed later for a final interview panel with some of the managers of the team I would be working on. I went in for the interview and they asked me the typical questions. I felt I did ok and emailed my TAP to let her know it went well and she called me back later that night with an offer.

      Questions d'entretien [4]

      Question 1

      Why do you want to work at Ultimate Software?
      1 réponse

      Question 2

      Tell me about a time you had to deal with a difficult customer.
      Répondre à cette question

      Question 3

      What would your current manager say is one of your greatest weaknesses?
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      Question 4

      What would your current manager say is one of your greatest strengths?
      Répondre à cette question
      1

      Entretien pour Rising Stars - Customer Success Specialist

      2 juin 2018
      Employé (anonyme)
      New York, NY
      Offre acceptée
      Expérience positive
      Entretien difficile

      Candidature

      J'ai postulé via la recommandation d'un employé. Le processus a pris 1 semaine. J'ai passé un entretien chez UKG (New York, NY) en mai 2018

      Entretien

      Interview process consisted of a phone interview with a recruiting specialist, followed up by an assessment, a Skype interview with the Rising Stars Manager, and then a final panel interview with three Customer Success Managers.

      Questions d'entretien [1]

      Question 1

      Was there a time when you had to tell a customer no? Why and how did you go about this?
      Répondre à cette question