I received an email to arrange a call with a UK Recruiter who I believe would have been my senior. Followed by an video interview with a senior member of staff in the USA. This took place 3 weeks after the first interview which I believe is quite a long time. I had a video interview which only lasted 25 minutes. The interviewer seemed very uninterested, abrupt and was clearly distracted. I don't think it was an adequate amount of time. Purely from the interviewer’s energy and responses it was clear that she had no intention of offering me the role and I can only be sceptical that there was a some form of discrimination. I come to this conclusion only because my first interview (on the telephone) went EXCEEDINGLY well and appeared very keen and enthusiastic and as soon as the video interview took place the energy and enthusiasm shifted dramatically. I did NOT and STILL have not received formal feedback to say whether I was successful or not. I obviously know I was not as it has been almost two months, but I think it is exceptionally unprofessional not to inform a candidate whether they had been successful or not especially as I had been offered another job and was in the process of choosing between the two roles. Honest feedback is SO important to candidates and it is equally important for companies to not burn bridges with candidates either as you have no idea where that person will be in 10-15 years’ time especially in modern tech industries which are exceptionally incestuous when it comes to recruiting. It’s just rude and dismissive.

Really disappointed to be approached by the recruiting team and then to find the level of communication to be so poor. You can't give this kind of experience to people in recruiting - it is just not good enough. Remember recruiting can make or break a company and based on my interactions I would not recommend Twilio to anyone. We are busy people and when someone allocates time and effort to prepare for a meeting do the professional thing and turn up!