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      Entretien pour Account Manager

      17 déc. 2009
      Candidat à l'entretien anonyme
      Hartford, CT
      Aucune offre
      Expérience négative
      Entretien facile

      Candidature

      J'ai postulé en ligne. Le processus a pris 2 mois. J'ai passé un entretien chez Travelers (Hartford, CT) en oct. 2009

      Entretien

      Interview process was long. Went back 2 times and interview was very basic and not very in depth. This was for an Account Manager position. I was told 4 openings but 110 applicants. Odds were not in my favor. The impression I got at both interviews was that they already had 4 people in mind as they did not ask many questions and focused on explaining the job vs getting to know me and what I could offer skill wise. When it was my turn to ask questions I could sense the 2 managers were not interested. Wandering eyes, did not take any notes, and a genuine disinterest in me. So I'm not sure why I was called back for a 2nd but I gave it my all thinking I could "sell" myself more but I kept getting cut off by one manager. To be honest after the manager told me about the salary range/non-exempt status it lost my interest anyway. Initial contact was made by phone by HR. 2 weeks later HR called to set up an interview. Another week later went in for interview. Week and a half later got a call to come back in. 2 weeks passed after 2nd interview I followed up with the recruiter by voice mail. No response. At this time I knew I did not get the job but still wanted to follow up, so waited another week and left another VM. No response. I basically moved on but I did finally get a call back from HR explaining that there were originally 10 candidates then narrowed down to 6 "strong" final candidates which I was apart of but not chosen to be hired. Maybe its just a sign of the times but I felt this process was way too long and the non-responsiveness is something I've not experienced yet until now. I did secure a position with a different property casualty company (not as large) just recently with a much higher salary doing probably the same job. I say everything happens for a reason.

      Questions d'entretien [1]

      Question 1

      Honestly do not recall. There really were not many questions for me at all. Managers focused on talking about the position vs getting to know me.
      Répondre à cette question
      3

      Autres retours d’entretien d’embauche pour un poste comme Account Manager chez Travelers

      Entretien pour Customer Service Representative

      4 févr. 2026
      Candidat à l'entretien anonyme
      Hartford, CT
      Aucune offre
      Expérience neutre
      Entretien moyen

      Candidature

      J'ai postulé en ligne. J'ai passé un entretien chez Travelers (Hartford, CT)

      Entretien

      Phone interview went well was not too intricate but also asked a lot of questions that didn’t necessarily relate to the role as I would have thought they should have

      Questions d'entretien [1]

      Question 1

      What my favorite part about my last job was
      Répondre à cette question
      avatar
      Réponse de Travelers
      3mo
      Thank you for taking the time to share your experience with us. We appreciate your feedback regarding your phone interview and the relevance of the questions you received.

      Entretien pour Customer Service Representative

      27 juin 2025
      Candidat à l'entretien anonyme
      Houston, TX
      Offre refusée
      Expérience positive
      Entretien moyen

      Candidature

      J'ai passé un entretien chez Travelers (Houston, TX)

      Entretien

      The first interview provided a lot of valuable information about the position and company. During the second interview, I gained deeper insights into the organization and appreciated the opportunity to meet the division manager.

      Questions d'entretien [1]

      Question 1

      Can you describe a time you turned an unhappy customer into a satisfied one?
      Répondre à cette question

      Entretien pour Customer Service Representative (CSR)

      15 janv. 2025
      Candidat à l'entretien anonyme
      Knoxville, TN
      Aucune offre
      Expérience neutre
      Entretien difficile

      Candidature

      J'ai postulé en ligne. Le processus a pris 1 jour. J'ai passé un entretien chez Travelers (Knoxville, TN) en janv. 2025

      Entretien

      I got an interview setup with a recruiter who broke up a 40 minute call into 2 sections. 1st half was for going over the role and actually asking YOU what do you know about travelers and why are you interested in the position? She also went over my resume with me and asked for highlights/summaries of what I did and why I left. The second half of the role was the infamous behavioral interview. which was okay, I'll put the questions down below

      Questions d'entretien [5]

      Question 1

      What do you know about Travelers Insurance ?
      Répondre à cette question

      Question 2

      Why do you want to work for Travelers?
      Répondre à cette question

      Question 3

      Tell me about a time you had a challenging time with a customer and what you did to resolve it?
      Répondre à cette question

      Question 4

      Tell me about a time you had to execute a certain action without supervisor approval and why you did / how you did it
      Répondre à cette question

      Question 5

      What would your supervisor recognize as your strengths and why / weaknesses and why?
      Répondre à cette question
      3