J'ai postulé en ligne. J'ai passé un entretien chez Transport for London (Londres, Angleterre) en févr. 2024
Entretien
Easy going and fair
Very fast paced and critical thinking
Helping out customers
Checking the validity of tickets through zones, expiry dates and all.
20 questions in 10 mins
10 questions in 10 minutes
Checking your ability to spot grammatical errors too
7 minutes
5
Autres retours d’entretien d’embauche pour un poste comme CSA - Customer Service Associate chez Transport for London
J'ai passé un entretien chez Transport for London (Londres, Angleterre)
Entretien
Written Assessment, role play with actors , interview face to face with management and hr personnel. Difficult but all materials given for interview. Role play is where most fail. Think of customer service vs safety
Very tedious but easy if you have decent problem solving skills and if English is your first language. If nit you may struggle. There are many different stages before you get to the interview as well.
J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez Transport for London (Londres, Angleterre) en juil. 2024
Entretien
This test consists of simple math and literacy questions. At the end, there is an additional test to determine if you can interpret ticket and zone data accurately to assist customers effectively.
Questions d'entretien [1]
Question 1
there are 15 grammatical errors you have 5 mins to find them