Telephone interview with a recruiter then a one to one interview with hiring manager of the store. The manager gives you a sales pack and you do a sales walk using the info you have gathered and point out opportunities l.

Phone interview with Topshop recruitment team asking relevant questions to the role . store manager interview to swot analysis , floor walk and presentation. Then 3rd interview with general manager , which was one to one . Phone call to finalise and make salary offer.