In my observation.....Very one sided interview process. They do not have a sales or marketing culture. They kind of think--since we are ThoughtWorkers we are the best. Clients do not know that and have seen a lot. Hand-off from sales to delivery is poor and they seem to have problems with long term account management and relationship building. Technology focused culture that is slowly getting commoditized by competition-- although they do do great work. Most of their sales come in off the phone or through techies, so they need to build a true sales culture, but doubt they can change the culture and their view of sales for that. They make people take several tests, skills, logic, personality, strenghts. Big disappointment was that the candidate did not get to qualify them--very one sided and odd. The high amount of revenue spent staff augmentation shows that sales is an issue.