1) Answer advertisement either by phone call or email 2) Returned phone call for brief interview to ensure outward suitability 3) Called for 1st interview Interview - emphasis on personal characteristics and practical suitability for the job (where live, children, real income requirements, future career expectations. Also assessment of "cultural" suitability - emphasis on honesty, integrity and kindness. The Slushie Co insist on "kindness" and listen carefully for evidence. 4) Called for final interview. Some points re-addressed .. then several practical tests are applied. These are structured to reflect real working problems and challenges. Applicants performance is carefully assessed. 5) Job offer made in very informal meeting.