J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez The Guinness Partnership (Oldham, Angleterre) en janv. 2018
Entretien
Competency based interview with two Customer service managers. A telephone based role play with a distressed customer and a written test. Was a fairly straightforward interview, the interviewers were both very nice, professional but friendly and gave me time to think of my answer and probed for further detail where required.
Questions d'entretien [1]
Question 1
Describe a time when you gave good customer service
J'ai postulé en ligne. Le processus a pris 3 semaines. J'ai passé un entretien chez The Guinness Partnership (Manchester, Angleterre) en sept. 2020
Entretien
The first interview was a 'video voicemail' the second 'assessment centre' was on the phone. Awful from the start - questioned like I was applying for the MI5 with every little thing scrutinised. Awkward silences after every question
Questions d'entretien [1]
Question 1
Describe a time you have messed up and what you did to resolve it
J'ai postulé en ligne. J'ai passé un entretien chez The Guinness Partnership (Oldham, Angleterre) en sept. 2018
Entretien
COMPLETE DISGRACE. Interviewer was very rude and wanted an explanation as to why i was 4 minutes late. When i explained to him that i was not being let in by the barriers outside in the car park he just completely ignored me as if to say i had no explanation.
Questions d'entretien [1]
Question 1
Make you jump through hoops for a poxy call centre job.