Don't apply for the upper Balham or Tooting branches. The interview was terrible. My interview was at 9am I arrived at 8.45 and was waiting until 10am before the interview began despite members of staff coming in and saying "we'll start in 10 minutes". Appalling organisation and time keeping skills. When we finally started one of three interviewers looked disinterested and the interview asked us silly questions but were very interested in what we were saying. Also, it was a group interview of about 12 (they made us wait an hour because they wanted 20 but people didn't show up). Worst interview I've ever had.