Online brief assessment:
“What would you do in this scenario” type questions and select from multiple choice.
Face to face interview:
“Describe a time where you have done/shown” type questions
Questions d'entretien [1]
Question 1
How have you given excellent customer service before
J'ai passé un entretien chez Tesco (Manchester, Angleterre)
Entretien
Easy - just wanted to know if I had any customer service experience. Was offered the job in 2 weeks and started the week after.quick process and nice friendly company
J'ai passé un entretien chez Tesco (Londres, Angleterre)
Entretien
It was a very straight forward interview process. Questions related to personal motivation and past relevant customer service experience. Very professional and friendly, even at different levels of the role.
Very quick, couple of chats with manager and wider team. As long as you are keen to deliver excellent Customer service you will do great!!! Come prepared with questions to ask interviewers. Overall great experience